Payment / Shipping


Payment:

All charges are run through our Paypal secure shopping cart. We do not ship COD, we will not ship any items that are not paid in full at the time of purchase. We do accept cash in store, we do not accept personal checks.

 

 

Shipping:

If you are a first time 21BroncoParts.com customer, your order will be shipped to the billing address of your payment method.

Please allow one to two business days for orders to be processed. Standard shipping is UPS ground Indirect Signature Required to the continuous states, and UPS 2nd day to Alaska, Hawaii and Puerto Rico unless otherwise requested. Shipping usually takes 3-7 business days depending on location. Options include UPS, UPS 2Day (2 business days), UPS Overnight (next business day), UPS Freight Truck, and U.S. Mail. Orders will be shipped "signature required" unless other arrangements are made when the order is placed. Options include UPS Red (next day air), UPS Blue (2nd day air), U.S. mail, and Freight truck. 21Bronco Parts.com gladly accepts international orders and ships parts world-wide. All customs fees and import duties are the responsibility of the purchaser. Some items must ship by truck due to size and weight. Shipping charges will be assessed when the order is placed.

21BroncoParts.com shipping department operates Monday through Friday. Because of this orders will not be shipped out on Saturdays or Sundays.

All large orders will be followed up by email if there is an error for shipping charges on our website. Feel free to ask questions about shipping charges before placing an order

Fiberglass Body Parts: Please inspect product before signing for delivery! Shipper & shipping company are not liable for damage that is not noted on the delivery receipt.

 

Returns

  • In most cases, items shipped from 21Bronco parts can be returned within 30 days of purchase subject to the following terms and conditions.
  • Upon receiving your order, immediately open the package(s) and inspect the contents. Should there be an issue with your order, please call us immediately. Whether we have made an error, or there is shipping damage, or you have a warranty claim, or you simply wish to do an exchange, do not return any product without first contacting us. All returns regardless of reason require a return authorization number and must be done within 30 days of purchase, excluding warranty returns for items still within their allowed warranty period. Returns without an authorization will be refused and return shipping charges will be the responsibility of the Customer.
  • Items returned for a refund are subject to a 20% restocking fee. All returns for refund or exchange must be received in new, undamaged, and unused condition in the original boxes and properly packaged for us to receive in undamaged, sellable condition.
  • If a returned item is missing parts, or has been damaged through customer misuse, or has suffered shipping damage, the customer may be charged a higher restocking fee based on the condition of the product.
  • If you are returning the item within the United States and the order is valued at $100 or more, please insure the shipment for the value of the merchandise and ship your return with a signature shipping service. This protects you in case of shipping damage.
  • If there is damage to your shipment, the shipping carrier must be contacted to file a damage claim. Please keep all packaging material and package contents as carriers typically return to inspect these items.
  • Once the returned item is received at 21BroncoParts, it could take up to 14 days to process the return and for the funds to show in your account.